Course Profile

Course Profile: Understanding the ageing process (1 Day)
For most of us, as we age our needs change. Positive responses and appropriate resources can be critical in helping us to maintain our dignity, independence and choices. The understanding of those who might be called on to assist us is likewise crucial to us leading a quality life. This course, designed for staff working with older adults aims to help them recognise, observe and take positive action to support these changing needs in order to maximise and enhance the service user’s quality of life.
The course is informed by ‘Age Equality & Discrimination in Social Care’ (SCIE); ‘Going into Hospital’ (Age UK); Alzheimer’s Society; Dept of Health;  ‘Understanding your rights to Health Care’ (Age UK); Mental Capacity Act (2005); RCN.
This course supports the Social Care Commitment and is set in the context of The Care Act 2014 (promoting health and wellbeing)
The course provides some knowledge for
NHS KSF: Core 1.1; HWB 1.1
CIS:  3.1; 3.2; 3.3; 4; 5.1; 5.2; 6; 7
QCF: HSC024; 026; SHC021; 023; 024; DEM 202; 204; 205; 207; 20; 9; 210; 211; 2004; 2014

The course is designed for front line workers in diverse contexts for Older People.

The course will help organisations to meet the CQC Fundamental Standards.

Learning outcomes

By the end of the course learners should understand:

  • The physiological and psychosocial aspects of ageing
  • How people experience ageing
  • How to foster partnership working with family carers
  • The impact of ageing on care planning and resources available to support older people


  • The process of ageing—what social and psychological changes may occur
  • The effects of loss, change and bereavement and how ageing can impact on people’s self esteem/self image and affect motivation
  • How older people are stereotyped, marginalised and discriminated against
  • Service user’s rights and how to support these
  • The common Mental Health needs that may arise in later years:
  •       Dementia, Depression etc.
  • A variety of age related conditions and the impact these may have on the person
  • The physical impairments that may develop e.g. Hearing, sight, mobility
  • What is meant by ‘quality of life’
  • How dependency can develop and how to promote independence
  • The role and responsibilities of the support worker
  • Observation, awareness and understanding of the specific needs of the service user
  • What is meant by Person Centred care and what this means in practice; particularly in relation to Care/Support planning
  • The importance and relevance of Risk Assessment
  • The use of Medication—positive and negative
  • The impact on families/relatives and how to approach supporting them as carers
  • Relevant legislation and professional guidelines
  • What is meant by advocacy and self-advocacy
  • The move away from traditional residential care and the rationale behind this
Training methods utilised include: Discussion, PowerPoint Presentations, Small & large group work, Video, Handouts, Practical exercise, Chalk & talk, Practice studies