Course Profile

Course Profile: Supporting Older People-a Person Centred Approach (1-2 Days)
Our needs change as we get older and for some people, ageing results in considerable physical, social and psychological challenge. The need for respectful and sensitive support increases with these life changes. This course aims to help learners to recognise, observe, respond appropriately and support these changing needs so as to enhance people’s quality of life.
The course is informed by a range of material including from AGE UK, NICE, the Alzheimer’s Society and Tom Kitwood. The course is set in the context of the Care Act (2014), supports the Social Care Commitment and will help organisations meet the CQC Fundamental Standards.
The course provides some knowledge for
Care certificate: 5, 7, 9
NHS KSF:  HWB1.2
QCF: DEM 201, 202, 204, 205, 207, 209, 211
MIS 2012: 4
The course is designed for Health and Social Care workers working with Older People in all contexts.



Learning outcomes

By the end of the course learners should understand:
  • The ageing process and changes: social, physical and psychological
  • Common associated Mental Health conditions: Mild Cognitive Impairment, Dementia, Depression
  • Bereavement, loneliness & isolation-how these may impact on physical and mental health
  • Common physical Illnesses experienced by Older People
  • Medication—effects, positive and negative, side effects
  • What contributes to illness and disease, plus pre disposing factors
  • The progression of dependency and the impact on the individual and others involved
  • What Person Centred Care means: Personhood, Autonomy, Identity, Empowerment
  • The elements of Malignant Social Psychology and how these undermine identity and value
  • Positive Enhancers
  • Tom Kitwood’s models of care
  • Principles of Validation and how to use these
  • ‘Dignity in Care’ and ‘Quality of life’; what do they mean and the responsibility of the worker in these
  • The need for workers to be vigilant, develop their observational skills; the Duty of Care
  • The safety needs of the individual; Good practice in working with risk
  • How to translate Person Centred principles in everyday practice
  • Seeing beyond the labels of service user, older person, etc. and appreciating the uniqueness of each person and their individual life
  • Puzzling behaviour: identifying the meaning of the behaviour and the need being expressed
  • Care planning; it’s purpose as a working document
  • Resources available to support Person Centred care
Training methods utilised include: Tutor presentation, Word shower method, PowerPoint, Role Play, Group Work, Chalk & Talk, Questionnaires, Relaxation exercises, Questionnaires, Handouts